dbt99 Terms and Conditions
Please read our full terms and conditions carefully before using this platform. This document forms a legal agreement between you and dbt99.
dbt99 operates a safe and trusted online gaming platform for users in Bangladesh. Our goal is to provide an enjoyable experience for all members based on transparency and fairness. The detailed terms and conditions are described below.
Table of Contents
- 1. Eligibility and Age Requirement
- 2. Account Registration
- 3. Deposits and Withdrawals
- 4. Bonuses and Promotions
- 5. Gaming Rules
- 6. VIP Program
- 7. Prohibited Activities
- 8. Security and Privacy
- 9. Account Suspension and Closure
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Amendments to Terms
1. Eligibility and Age Requirement
To open an account at dbt99 and use any service on the platform, you must meet the eligibility requirements below. These conditions apply to every user and are established on a legal basis.
Age Requirement
You must be at least 21 (twenty-one) years of age. You will confirm that you meet this age requirement at the time of account registration. If it is later found that the account holder is under 21, dbt99 reserves the right to immediately close the account and forfeit all deposited funds.
One Account Policy
Each individual may operate only one account. If the same person opens multiple accounts, all associated accounts will be closed and all bonuses and winnings will be considered void. This policy is essential to maintaining a safe and fair gaming environment.
dbt99 may at any time request submission of a national identity card, passport, or other identity document for account verification purposes. Withdrawals may be on hold until the verification process is complete.
2. Account Registration
When creating an account at dbt99, you must provide accurate and complete information. Providing false or misleading information is a serious violation of these terms and conditions.
Password and Security
- Keeping your account password confidential is entirely your responsibility.
- Do not share your password with anyone.
- If you suspect unauthorised use of your account, notify the dbt99 support team immediately.
- Use a strong password to keep your account secure.
Updating Your Information
Keep your account information up to date and accurate at all times. If your name, address, or payment details change, notify our support team promptly. dbt99 will not be responsible for any withdrawal delays caused by incorrect information.
By registering an account, you acknowledge that you have read and accepted these terms and conditions, the privacy policy, and the responsible gaming policy.
3. Deposits and Withdrawals
dbt99 follows a transparent and secure process for depositing and withdrawing funds. All financial transactions are protected by SSL encryption technology.
Deposit Rules
- Minimum deposit amount: ৳500 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposited funds are generally credited to the account instantly.
- Keep the transaction reference number when making a deposit.
Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Withdrawal processing may take between 30 minutes and 3 hours.
- Withdrawals can only be made through the same method used for the deposit.
- Account verification must be completed before the first withdrawal.
- Withdrawals cannot be made on bonus funds until the wagering requirements have been met.
dbt99 monitors all transactions to prevent money laundering and ensure financial security. In the case of suspicious transactions, dbt99 may request additional verification.
4. Bonuses and Promotions
dbt99 offers various bonuses and promotional offers for new and existing members. Each bonus has its own terms, which should be read carefully before accepting.
Welcome Bonus
- 200% bonus on the first deposit, up to a maximum of ৳20,000.
- Minimum deposit to receive the bonus: ৳500.
- Wagering requirement: the bonus amount must be wagered 20 (twenty) times.
- The bonus cannot be withdrawn until the wagering requirement has been met.
- The welcome bonus is available once per account only.
General Bonus Terms
- A bonus is only activated after a deposit has been made to the account.
- Each promotion has a specific validity period; unused bonuses will be cancelled after the period ends.
- Multiple bonuses cannot be claimed at the same time unless specifically stated in the promotion's terms.
- Bonuses apply equally to deposits made via bKash, Nagad, or other methods.
- dbt99 reserves the right to modify or cancel the bonus program at any time.
If bonus abuse is suspected — such as claiming bonuses across multiple accounts from the same payment method, or completing wagering through low-risk betting strategies — dbt99 may cancel the bonus and investigate the account.
5. Gaming Rules
The dbt99 game catalogue includes slots, live casino, fishing games, sports betting, and many other categories. All games are conducted in a fair and transparent environment.
General Game Rules
- Each game has specific betting limits; bets cannot be placed outside these limits.
- dbt99 is not responsible for incomplete game rounds caused by network disconnections or technical errors.
- Incorrect results or amounts displayed due to technical errors will be considered void.
- Using a single account from multiple devices at the same time is prohibited.
Winnings
- Successfully won funds are added to the account balance immediately.
- Bonus-related wagering requirements may apply before winnings can be converted to withdrawable balance.
- Payment timelines for progressive jackpots may vary.
dbt99 works with third-party game providers. In the event of any dispute relating to game software, the logs and records of the relevant game provider will be treated as the final reference.
6. VIP Program
The dbt99 VIP program has three tiers: Bronze, Silver, and Gold. Members are promoted through the tiers based on regular play and account activity.
VIP Tiers and Benefits
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.7% weekly cashback.
- Gold: Up to 1.0% weekly cashback.
Tier Change Conditions
dbt99 decides on tier upgrades based on a member's regular activity and account history. VIP tier may be reduced or cancelled in the case of inactive accounts or violations of the terms and conditions.
VIP benefits and cashback amounts are subject to change. dbt99 reserves the right to change the VIP program structure without prior notice.
7. Prohibited Activities
The activities described below are strictly prohibited on the dbt99 platform. Violating these prohibitions will result in permanent account closure and all funds may be forfeited.
List of Prohibited Activities
- Operating multiple accounts belonging to the same individual.
- Abusing or manipulating the bonus system.
- Fraud, hacking, or software manipulation.
- Playing games using bots, automated software, or artificial intelligence.
- Money laundering or illegal financial activity.
- Serial or collusion betting with other users.
- Depositing or withdrawing using third-party payment methods.
- Attempting to breach the platform's security measures.
If you become aware of any illegal activity by another user, please notify our support team. dbt99 investigates all suspicious activity and informs the relevant authorities when necessary.
8. Security and Privacy
dbt99 gives the highest priority to protecting your personal information and financial data. We keep all data secure using modern SSL encryption technology.
Data Protection
- Your personal information will never be sold to third parties.
- Payment information is always stored in encrypted form.
- We use data only for the purpose of providing services and ensuring legal compliance.
- For detailed information about your data, please read our Privacy Policy.
dbt99 regularly reviews and upgrades its security measures. If you become aware of any security issue, please let us know at [email protected].
9. Account Suspension and Closure
Both dbt99 and the member have the right to close an account. However, in certain circumstances dbt99 may voluntarily suspend or close an account.
Reasons for Account Closure by dbt99
- Violation of any clause of these terms and conditions.
- Involvement in fraudulent or illegal activity.
- Use of a false identity or fake information.
- Prolonged inactivity (no transactions for more than 365 days).
- Account closure at the member's own request.
Funds After Account Closure
If an account is closed for normal reasons, any remaining funds will be returned after the verification process is complete. However, funds in accounts closed due to violations of the terms and conditions may be forfeited.
10. Responsible Gaming
dbt99 believes that gaming is an entertainment activity and should be enjoyed responsibly. We place the highest importance on the mental well-being and financial security of our members.
Self-Restriction Tools
- Members can set their own deposit limits.
- You can temporarily suspend your account for a set period on your own.
- You can request a permanent break or self-exclusion.
- If you notice signs of gaming addiction, contact our support team immediately.
11. Limitation of Liability
dbt99 is committed to maintaining the highest standards of service. However, dbt99's liability is limited in the circumstances listed below.
Disclaimer Conditions
- Losses caused by technical errors, server outages, or internet connection disruptions.
- Delays or losses caused by third-party payment providers.
- Natural disasters or unforeseen circumstances (force majeure).
- Issues arising from the user's own negligence or failure to comply with the terms and conditions.
- Losses caused by technical errors in game provider software.
dbt99 always strives to help members resolve their issues. For any dispute or complaint, contact us via 24/7 live chat or at [email protected].
12. Changes to Terms
dbt99 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or platform notifications.
Effect of Changes
Updated terms and conditions will take effect from the date of publication. Continued use of the platform after any changes will be considered your acceptance of the new terms. If you do not agree with the new terms, you have the option to close your account.
Interpretation of Terms
If a dispute arises regarding the interpretation of any clause in these terms and conditions, dbt99's interpretation will be considered final. This document, written in Bengali, is the original and authoritative version.
For any questions about these terms and conditions, please contact us. Our support team is available 24 hours a day, 7 days a week in Bengali.
Visit our pages for more information
Use the links below to find our Privacy Policy, Responsible Gaming information, or answers to frequently asked questions.